(517) 258-0345

Privacy Policy

Effective date: May 8, 2026 · Last updated: May 13, 2026

Meridian Pro Services ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at meridianprowash.com (the "Site") or contact us, how we use that information, and the choices you have. Meridian Pro Services is the "data controller" of personal information collected through the Site for the purposes of applicable data protection laws.

Information We Collect

We only collect information you provide directly to us, plus limited information collected automatically when you visit the Site.

  • Information you provide: When you submit a contact or estimate-request form, we collect your name, email address, phone number, property address (if provided), the type of service you are interested in, and any message you include.
  • Information collected automatically: When you visit the Site we may collect standard log data such as your IP address, browser type, device information, referring page, and the pages you view. This is used to operate, secure, and improve the Site.
  • Cookies and analytics: We use cookies and similar technologies, including Google Analytics and Google Ads conversion tracking, to understand how visitors find and use the Site and to measure the effectiveness of our advertising. See the Cookies & Tracking Technologies section below for the specific cookies used.

Cookies & Tracking Technologies

A cookie is a small text file stored on your device by your web browser. We use the following categories of cookies and similar technologies:

  • Strictly necessary: Required for the Site to function — for example, to remember whether you have closed a cookie notice. These cannot be turned off in our system.
  • Analytics: Help us understand how visitors interact with the Site so we can improve it. We use Google Analytics 4, which sets cookies (such as _ga, _ga_*) typically retained for up to 2 years. Data is processed by Google LLC.
  • Advertising & conversion tracking: Help us measure the performance of our advertising and show relevant ads on other sites. We use Google Ads (cookies such as _gcl_au, NID, IDE, and Conversion Linker cookies), retained from 30 days up to 13 months.

You can manage or disable cookies through your browser settings. For Google's cookies specifically, you can opt out of personalized ads at Google My Ad Center and opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

How We Use Information

  • To respond to your inquiry, schedule a free estimate, and provide the services you request.
  • To send service-related communications, such as appointment confirmations or follow-up messages.
  • To operate, maintain, and improve the Site and our services.
  • To measure the performance of our advertising and understand how visitors interact with the Site.
  • To comply with legal obligations and protect our rights.

Sharing of Information

We do not sell your personal information. We may share information only in the following limited cases:

  • Service providers: Trusted third parties that help us operate the Site or our business — for example, our website host, email provider, form delivery service, analytics tools (such as Google Analytics), and advertising platforms (such as Google Ads). These providers only receive the information they need to perform their services.
  • Legal reasons: If required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Meridian Pro Services, our customers, or others.

Advertising

We run advertisements through Google Ads and may use similar platforms in the future. These platforms use cookies and similar technologies to measure ad performance and to show you more relevant ads on Google and on partner websites. We do not provide advertisers with information that personally identifies you.

You can opt out of personalized advertising in any of the following ways:

  • Manage Google personalization at Google My Ad Center.
  • Opt out of the Digital Advertising Alliance member ads at optout.aboutads.info.
  • Opt out of the Network Advertising Initiative at optout.networkadvertising.org.
  • Use your browser's "Do Not Track" or Global Privacy Control (GPC) signal. We honor recognized GPC signals from California residents as a request to opt out of the "sale" or "sharing" of personal information.

Your Choices

  • Cookies: Most browsers let you refuse or delete cookies. Disabling cookies may affect parts of the Site.
  • Access, correction, deletion: You may contact us at any time to request access to, correction of, or deletion of personal information you have provided.
  • Opting out of communications: If we send you marketing emails, you may opt out using the unsubscribe link in any such email.

Your Rights Under California Law (CCPA / CPRA)

If you are a California resident, you have the following rights regarding your personal information:

  • Right to know what personal information we have collected about you, the categories of sources, the business purpose, and the categories of third parties with whom it is shared.
  • Right to delete personal information we have collected from you, subject to certain exceptions.
  • Right to correct inaccurate personal information.
  • Right to opt out of "sale" or "sharing" of personal information. We do not sell personal information for money. To the extent that our use of advertising cookies (such as Google Ads) is considered "sharing" under California law, you can opt out using the tools listed in the Advertising section above, or by sending a Global Privacy Control (GPC) signal.
  • Right to non-discrimination for exercising these rights.

To exercise any of these rights, contact us using the details at the bottom of this page. We may need to verify your identity before responding.

Categories of personal information collected in the past 12 months: identifiers (name, email, phone, IP address), commercial information (services inquired about), internet/network activity (browsing on the Site), and geolocation data (city-level, derived from IP).

Your Rights Under GDPR (EEA, UK, Switzerland)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and equivalent UK/Swiss laws:

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing based on our legitimate interests.
  • Right to withdraw consent at any time, where processing is based on consent.
  • Right to lodge a complaint with your local supervisory authority.

Legal bases for processing: We process your personal data based on (a) your consent (e.g., for non-essential cookies); (b) the performance of a contract or steps to enter one (e.g., responding to an estimate request); (c) our legitimate interests in operating, securing, and improving the Site and our advertising; and (d) compliance with legal obligations.

International transfers: Some of our service providers (such as Google) are based in the United States. Where required, transfers are protected by appropriate safeguards such as the EU–US Data Privacy Framework and/or Standard Contractual Clauses.

Data Retention

We retain the information you provide for as long as needed to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically: estimate-request and customer-inquiry data is typically retained for up to 7 years from last contact; analytics data is retained per our Google Analytics retention setting (default 14 months); advertising cookies expire on the schedule listed in the Cookies section.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Meridian Pro Services
Phone — 517-258-0345
Email — asher@meridianproservices.com